The Performance Equation explores the critical interconnection between leadership, procedures, and training. These three elements must work together to prevent catastrophic failures and drive operational excellence. Through real-world case analysis, this course reveals why industry incidents continue to increase in frequency and severity. More importantly, it reveals how to prevent them.
What This Course Provides
- Leadership Foundations
- How leadership directly contributes to consistent and successful task performance.
- The impact leadership has on workplace culture and procedure adherence.
- Strategies for creating an environment where procedures and training can succeed.
- Human-Factored Procedures
- Recognizing procedure writing standards, common challenges, and critical error traps to enable consistent, successful task performance.
- Strategies to minimize the gap between Work-as-Imagined and Work-as-Done.
- Understanding human performance modes and which modes users should operate in.
- Training that Transfers
- How training contributes to successful task performance in Work-as-Done conditions.
- Bridging knowledge gaps through continuous improvement and error analysis.
- Equipping personnel with judgement needed to apply procedures in dangerous and rapidly changing conditions.
The Performance Equation
When integrated, leadership, procedures, and training form a resilient performance system where procedures guide safe actions, leadership cultivates the right environment, and training enables skillful execution. Together, they strengthen safety and compliance, improve operational reliability, and elevate overall organizational performance.
This course is licensed only to the registered purchaser and may not be shared with others. Course access and materials are for individual use only. Sharing login credentials or course content with anyone else is prohibited and may result in loss of access without refund.
